Our Member Service Centre team are here to support our members with workplace advice, support and representation – along with legal advice on matters that may be affecting your life. No matter how big or small the issue you are facing is, please do reach out. You can contact the team at:
Phone us on: 0800 389 6332
Email: help@community-tu.org
Use this form
Or write to us at: Suite 7/8, 2nd Floor, Elgar House, Green Street, Kidderminster, DY10 1JF.
Our Member Service Centre is open Monday-Friday on normal working days.
© Community Trade Union 2025
Thank you. We have received your query
We have received your query and a member of our Service Centre Department will be in touch to discuss further with you.
Due to service demands it is not always possible for our advisors to reply to your query immediately. We aim to respond within 48 hours of receipt.
If your employer has invited you to a formal meeting (disciplinary, grievance or appeal) and you are seeking representation, if you have not already done so via this form, please provide us with all relevant supporting information including any notes/minutes from any investigation process and your email/letter of invitation, which should include full details of when and where the meeting is due to take place.
Please note that representation is not provided for investigation meetings.
If you have any further queries, please contact our Service Centre Department on 0800 389 6332 or at servicecentre@community-tu.org.
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